Guidelines for the Operations of Pension Transtional Arrangement Departments
This Guideline sets out the structure of the Pension Departments, functions of the Departments, the types of books and records the Departments must maintain, the minimum measures to be considered in the application of Next-of-Kin, minimum ICT requirements, type of returns to be rendered by the Departments, the verification exercise for the pensioners, the procedure for handling pensioners’ complaints and the payment of pension to the pensioners.
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